Last updated: 12/1/2025

This Privacy Policy describes how Josh McKennon (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects personal information when you access our website, contact our business, or communicate with us through our services.

By using our services, you agree to the terms of this Privacy Policy.

1. Definitions

Company refers to:
Josh McKennon
227 Pebble Brook Dr
Charlestown, Indiana 47111

Service refers to our website, phone systems, messaging systems, and any tools used to communicate with customers for customer service purposes.

Website refers to:
https://www.joshsdirtandgravel.com

Hosted Policy Domain refers to:
https://joshsdirtandgravel.clientpolicies.com
This domain is used solely to publish compliance documents and does not change the identity of the Company.

You refers to any individual contacting or using the Service.

2. Information We Collect

A. Information You Provide

We may collect personal information that you voluntarily provide, including:

Name

Phone number

Email address

Service inquiry details

Appointment or scheduling information

Messages exchanged via phone, SMS, or web forms

B. Automatically Collected Information

When you access our website or contact our business, we may collect:

IP address

Browser and device type

Usage data

Referring URLs

3. How We Use Your Information

We use collected information solely to:

Respond to inquiries and missed calls

Provide customer service

Schedule or confirm appointments

Communicate service-related updates

Maintain internal business records

Comply with legal obligations

We do not sell personal information.

4. SMS / Text Message Communications

When you provide a phone number or contact our business, you consent to receive transactional SMS messages related to customer service, including:

Missed call text-back notifications

Responses to service inquiries

Appointment confirmations or scheduling

Follow-up messages related to your request

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
Reply HELP for assistance.

We do not send bulk marketing or promotional SMS messages, and we do not sell or share mobile phone numbers for marketing purposes.

5. Cookies & Tracking

Our website may use basic cookies or analytics tools to improve performance and user experience. You may disable cookies through your browser settings.

6. Data Sharing

We may share information only with:

Communication service providers (phone and SMS carriers)

Technology providers supporting our communication systems

Service providers assisting with business operations

We do not sell or rent personal information to third parties.

7. Data Retention

We retain personal information only as long as necessary to:

Provide requested services

Maintain internal records

Meet legal or regulatory requirements

Data may be deleted upon request where legally permissible.

8. Data Security

We take reasonable measures to protect personal information using:

Secure systems

Access controls

Industry-standard safeguards

However, no method of electronic transmission or storage is 100% secure.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Your Privacy Rights

You may request to:

Access your personal information

Correct inaccurate information

Request deletion where applicable

Withdraw consent

Requests may be submitted to:
📧 [email protected]

11. Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Josh McKennon
📧 [email protected]